COVID-19 Virus Update

June 1st, 2022

All operations are back to normal!

March 1st, 2021

SMSDistributors.com operations continue to improve but delivery times and replies to inquiries may be a little longer than usual.

Our biggest challenge in 2021 is container shipment bottleneck at the US ports due to lack of containers and drivers/trucks required to move product out of the ports. We are experiencing unprecedented delays on many items normally always in stock as many of our products come from Europe or globally sourced and assembled in the US. We are working hard to bulk up our inventory and make note on product pages where there are delays and backorders.

PPE items such as gloves, disposable garments and respiratory still remain in extremely short supply but we are working hard to procure these items.

June 1st, 2020

SMSDistributors.com operations continue but delivery times and replies to inquiries may be a little longer than usual. Fortunately, we are beginning to see improvements with inventory replenishment from most suppliers and faster response times in getting shipments to our customers.

PPE items such as gloves, disposable garments and respiratory still remain in extremely short supply but we are working hard to procure these items.

As COVID-19 has spread, we have seen a dramatic increase in people shopping online coupled with shipping delays from carriers and suppliers. To serve our customers while also helping to ensure the safety of our employees and their families, we have changed our logistics and working with fewer staff members in our MA warehouse and office. These events have resulted in some of our delivery promises being longer than usual.

We're continuing to ship all available selection in our inventory, but some products may take slightly longer to ship. If it is critical to receive an item by a particular date, please email us regarding availability before ordering to make sure it is possible to do so, Sales@SMSDistributors.com.

To our customers, we thank you for your patronage and support of small business during these trying times.